Enhancing customer service through our technology

As a technology pioneer in the vending industry, K&R Vending Services invests significant financial and human capital into harnessing leading edge software and hardware systems that provide item-level merchandising, complete cash accountability, inventory control, vended food tracking and forecasting, taxes, commissions and financial analysis.

As the first vending company in New Jersey to utilize sophisticated handheld computers, each K&R Vending Services route driver electronically downloads all sales, inventory and cash accounting data from each vending machine. The data collected from each client site visit includes exact product sales (i.e. how many Snickers sold over the last day, week or month). In addition, we closely monitor the exact amount of coins and bills collected from each service visit.

From an item-level merchandising perspective, K&R Vending Services utilizes this data to ensure desirable and popular selling products are stocked in each of its vending machines. Thus, a unique product "plan-o-gram" or customized menu program can be designed and implemented for each client.

Careful inventory monitoring ensures the freshest products available

Our handheld computers that monitor our vending machines link into our back office database which allows K&R Vending Services to maintain "just in time" inventory levels in its distribution center, so our clients receive the freshest products available. In addition, our system tracks maintenance of the vending machines which means less downtime and fewer inconveniences for you.

At any given moment, our operations managers have total visibility into our distribution center and vending machine inventory. Inventory visibility equals better decisions, faster - which keeps our vending machines stocked with the freshest foods at their peak of flavor and, most importantly, our clients happy.

State-of-the-Art Equipment

Our equipment consists of state-of-the-art snack, beverage and food vending machines designed by leading manufacturers such as Crane National Vendors, AP, Dixie Narco, Vendo and Royal.

Our snack and coffee machines are equipped with the latest Sure-Vend and Golden Eye guaranteed product delivery systems. This unique infrared technology detects whether the vended product has dropped, guaranteeing that our customers either receive their product selected, or the vending machine automatically returns the customer's money.